Privacy Policy
Effective Date: 19-3,2026
Top Shelf Dump Trailers (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website.
This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information in a few different ways:
a. Information You Provide Directly
- Name
- Email address
- Phone number
- Billing and shipping details
- Any information you submit through forms, quote requests, or contact inquiries
b. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website
- This information helps us understand how visitors use our site and improve your experience.
- We use cookies and similar tools to
- Improve website functionality
- Analyze traffic and performance
- Support marketing and advertising efforts
- You can adjust your browser settings to disable cookies if you prefer.
2. How We Use Your
We use your information to:
- Respond to inquiries and provide customer support
- Process orders or service requests
- Send updates, promotions, or important information (you can opt out anytime)
- Improve our website, products, and marketing
- Protect against fraud or unauthorized activity
SMS/Text MessagingIf you choose to opt in to receive SMS/text messages from Top Shelf Trailers, LLC by checking the consent box on our website forms, you agree to receive marketing and promotional text messages, including special offers, discounts, and product updates. Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out at any time or HELP for assistance.
3. How We Share
We do not sell your personal information. We may disclose your information only to service providers that help us operate our business, such as those for payment processing, product delivery, website hosting, analytics, and legal compliance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
That patch lines up with GHL’s current A2P guidance, which specifically requires the privacy policy to state that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes and that text messaging originator opt-in data and consent will not be shared with third parties, except aggregators/providers of the text messaging service.
Everything else on the page can stay as-is for A2P purposes. The rest may have normal legal/style issues, but Section 3 is the one that matters most for GHL approval.
If you want, I can now do the same for the Terms page and give you the final, exact, paste-ready version only.
4. Your Choices
You have control over your information:
Opt-out of emails: Click “unsubscribe” in any email
Cookies: Adjust your browser settings
Access or update your information: Contact us directly
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, no online system is completely secure, so we encourage you to use caution when sharing sensitive information.
6. Third-Party Links
Our website may include links to other websites.
We are not responsible for the privacy practices of those sites.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Top Shelf Trailers LLC
850516 US-17, Yulee, FL 32097, United States
customerservice@topshelftrailers.com
(855) 334-8678
Final Note
We believe trust is built through transparency. Our goal is not just to provide quality trailers—but to create a safe, reliable experience every time someone interacts with our business. If you ever have questions, we’re here to help.